Manually Clear Print Spooler of a Stuck Print Job

Printer frozen or can't delete queued job

1. Click "start"
2. Type "Run"
3. Type "Services"
4. Open "Services" Program
5. Scroll down the list in the right pane and find "Print Spooler"
6. Right-click "Print Spooler"
7. Select "stop" (This will stop the computer running the process that holds print queues)
8. Minimize the "Services" window (Or just leave it open)
9. Click "Start"
10. Select "My Computer" (Opens Windows Explorer window)
11. Note: You've stopped the queue service, now you have to clear the jam that is already there
12. Navigate to the print spool folder. Most likely C:\\WINDOWS\\system32\\spool\\PRINTERS (Yours may be slightly different)
13. Note: Windows may warn you that you are about to view system files.  Click "View files anyway" message and find the "spool folder"
14. Open the "Printers" folder

Completely Remove Printer Drivers from Windows 7

• Right clicking on a printer and deleting doesn’t remove the printer driver from your computer
• When working with print servers and testing multiple drivers you may need to completely remove a driver package
• Windows Vista &Windows 7 have a tool called the Microsoft Management Console (MMC)

Step #1

1. Restart
2. Login as “Administrator”